Frequently Asked Questions

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What is Retreat Booking Guru?

Retreat Booking Guru is a retreat management platform that can handle all aspects of retreat planning. You will have all the features you need to manage your retreats such program and room booking, online registration, financial reporting tools and more. Find out more.

When can I start using Retreat Booking Guru?

You can start right now! But it might make sense for you to see a demo first. Just send a quick email to Cameron so he can set you up. Email Cameron to start using Retreat Booking Guru.

Is Retreat Booking Guru meant to replace my current website?

Retreat Booking Guru is a behind-the-scenes control panel to manage your administrative processes, so it does not need to replace your current website. Its function is to replace your existing administrative systems with one single tool so that your registrations, financial transactions, room status, and databases can all interact seamlessly together. Retreat Booking Guru connects directly to your website, so any registrations that happen through Retreat Booking Guru just seem like part of your website.

Can I use Retreat Booking Guru on any kind of website, regardless of what platform it’s built on?

Absolutely! Regardless of what platform your website is built on, we can integrate a beautiful programs catalogue your programs pages and your registration form directly on your website.

Can I use Retreat Booking Guru if I don’t have a website?

If you don’t have a website, we will create an extremely simple website for you on Retreat Guru where your participants will be able to see all of your programs and register for them.

Can I integrate Retreat Booking Guru with my Retreat Guru centre profile?

Yes, Retreat Booking Guru and Retreat Guru are inseparable. Any registrations that come from Retreat Guru automatically go into your Retreat Booking Guru database of registrations.

Who is behind Retreat Booking Guru? Where are you based?

Retreat Booking Guru is a project of Retreat Guru. We are a team of coders, meditators, and yogis based out of Nelson, BC, Canada. Retreat Guru’s previous incarnation was Blue Mandala Communications, founded in 1998 by Cameron and Deryk Wenaus, which focussed on building websites and web services for spiritual retreat centers and teachers. Find out more about the team here.

I need technical help! How do I contact you?

Not to worry! The best way to get technical support is to go directly to the website and start a conversation in the chat box. If you would prefer to use email, you contact us at support@retreat.guru. You can also try the trusty telephone and call us toll free at 1 (888) 881 0404.

How will our programs be displayed on our website?

Retreat Booking Guru showcases your programs beautifully through a catalogue feature. In addition, you have the ability to feature very important programs directly on your homepage, or any other page, of your website.

What ways can customers pay me? Can they pay by PayPal?

Customers pay with their credit card, and we process their payment and submit it to you.

How does Retreat Booking Guru save me money?

By no longer needing to receive individual bank wires and high foreign credit card costs, you save oodles of money. Instead of putting together yet another guest statement and sending yet another welcome email, Retreat Booking Guru takes care of these these day-to-day processes automatically.

How do I save time?

Yes time is illusory, but it is still precious. By having all your participants, registrations, payments in one system, you save time. PLUS we automate a bunch of things that you do on a daily basis like: sending emails for registration and payment, printing guest statements, financial reporting, room scheduling... and so much more.

How does Retreat Booking Guru help me increase signups for my retreat? Is there a marketing element to all this?

There is a marketing element to Retreat Booking Guru insofar as it is actually inseparable from Retreat Guru. When you enter a new program into the Retreat Booking Guru, it will automatically be listed on the Retreat Guru website. Also, after the program is complete, we automatically send an email to your participants requesting that they write a review for your retreat, teachers and retreat centre. The more reviews that you get, the more exposure you will have on Retreat Guru.

How does Retreat Booking Guru help me to increase my website’s conversion rate?

We have seen that by offering easy program registration on your site, you will be more likely to capture registrations from visitors.

How does Retreat Booking Guru relate with SEO, Google Analytics, AdWords, DoubleClick, etc?

All of your programs that you enter automatically are optimized for search engines using the latest SEO standards. In addition, it works seamlessly with Google Analytics, AdWords, Double Click and other tools.

How do I get paid?

If your bank account is in the USA, you will receive a fast payout within a few days of every registration. If your bank account is located outside of the USA, we will send you your balance via your preferred payout method (PayPal, e-Transfer, bank wire) at the beginning of each month. Read our Payout Policy.

Can I use Retreat Booking Guru for room registrations when my centre is not hosting programs?

Yes, you can easily create a general booking form where visitors who are not participating in programs can book a room. Your room inventory will know exactly how many rooms you have free so that you can avoid any overlap.

What currencies can I use with Retreat Booking Guru?

Currently, we charge and payout in US Dollars. The ability to make transactions in foreign currencies is currently in development. Let us know what currency you need and we will work on it!

Is it possible to generate a list of who is owing along with their contact information?

Yes, it is very easy to do this by generating a report. You can collect this data, PLUS more information than you can imagine! Important: you can send a batch email out to everyone who has a payment pending.

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Why Retreat?

We asked people why they go on retreat, here's what they said:

To drop deep into the practices and connect with my true nature. Rubin
 

Retreat Guru's Vision

We believe human beings are innately wise, strong and kind. This wisdom, although not always experienced, is always present. Going on retreat is a beautiful way to reconnect to our basic sanity and health. Our aspiration at Retreat Guru is to inspire people to experience authentic retreats and reconnect with their innate wisdom, strength and kindness.