Advice on preparing people for a retreat
Sometimes people book a retreat when what they really want is a holiday. If you don’t catch that ahead of time, they will arrive and be disappointed by the experience, see the negatives, or they won’t settle into the retreat.
I have found that it works well to always have a quick chat over the phone with a prospective guest before I confirm their booking. Through this conversation I can assess whether the program they are registering for is really a good fit. I can also explain that this is more of a healthy, structured holiday where they will “Rest. Revive. Retreat” by following a process that I have designed to get them addicted to feeling great. After we’ve had a chat, I also ask them to send me one paragraph by email that describes why they want to go on retreat. After that, I will either accept their reservation or refer them to another experience that will be a better match for what they are looking for.