Pearl of Wisdom
I think it’s important to recognize that every role at a retreat center is vital. Whether you are the janitor, the housekeeper, the retreat leader, or someone running the front desk – you have the opportunity to make a difference for someone. Here at Capuchin, for example, our housekeepers will often chat with the guests and if they find out that someone is going out for a walk they will offer a map and some information about the beautiful trails that surround the center. Every staff member has the ability to make someone feel safe and that they belong here. I also think it is important to appreciate your staff, and acknowledge their actions in the moment to encourage the behaviour that you like to see.